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Keap vs Nutshell: what AI actually recommends

The same buying questions, run after run, to ChatGPT, Claude, Gemini, and Perplexity: the record of which of these two they name first. No opinions, no scores we invented: what the models said.

The models are split: Keap and Nutshell each lead in 1 of the 2 categories they share.

That is the latest close, not a verdict for all time. The model-by-model board below shows where they agree, where they split, and how both brands moved.

At the latest close, Keap and Nutshell each lead 1 of the 2 categories they both appear in. The gap is widest in Best CRM Software For Startups, where the consensus scores read 6 and 11 on the 0-100 scale, and tightest in Best CRM Software For Small Businesses.

Beyond this pairing, Keap is ranked in 3 categories; Nutshell is ranked in 3 categories. The board below is the shared slice, where the four models place these two side by side.

The record, category by category.

Consensus rank · latest close
  • #7KeapNew entry at the last close
    Gemini#8
    PPLX#10
    spread 9
  • #9NutshellNew entry at the last close
    PPLX#5
    spread 10

On consensus rank, Keap leads here, #7 to Nutshell's #9. 14 to 13 on the 0-100 score. The models split: Perplexity rank Nutshell ahead, while keep Keap in front. Keap is new to the board at this close.

  • #11NutshellNew entry at the last close
    PPLX#6
    spread 10
  • #20KeapNew entry at the last close
    Gemini#10
    spread 10

Nutshell holds the edge in this category, #11 against Keap's #20. 11 to 6 on the 0-100 score. No model ranks Keap ahead in this category. Nutshell is new to the board at this close.

What the models actually said.

The ranking is the answer; these are the words behind it. Every quote is from a recorded model answer — follow the category to read it whole.

Best CRM Software For Small Businesses

Keap

Keap — Best for service businesses that need CRM plus client follow-up automation, appointments, invoices, and payments, rather than a pure sales-pipeline tool.

ChatGPT

Nutshell

Nutshell: A strong all‑in‑one CRM with AI and automation that is designed specifically for SMB sales teams and keeps complexity low.

Perplexity
Best CRM Software For Startups

Keap

Keap: Best for service-based startups or solopreneurs that require powerful, advanced marketing automation to nurture leads and manage appointments.

Gemini

Nutshell

Nutshell: Excellent for small startup teams that want next‑action guidance and quick adoption, with AI focused on telling reps what to do next rather than complex configuration.

Perplexity

Where the models split.

Across the 2 categories Keap and Nutshell share, the models line up cleanly in 1 and split in the 0 that remain.

Model by model, Gemini is Keap's strongest backer, placing it ahead in 2 of the 2; Perplexity leans the other way, favoring Nutshell in 2.

The race is tightest in Best CRM Software For Small Businesses (2 ranks apart) and widest in Best CRM Software For Startups, where Nutshell leads by 9.

  • ChatGPTsplit 0-0
  • Claudesplit 0-0
  • Geminifavors Keap 2-0
  • Perplexityfavors Nutshell 2-0
Keap · full AI ranking profileranked in 3 categoriesNutshell · full AI ranking profileranked in 3 categories