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4 AI models · 10 ranked · updated aug 24, 2026

Best Identity & Access Management, according to AI (2026).

Microsoft Entra ID is the answer at the latest close: the consensus #1 at a score of 25 across all 4 models.

This guide is built from the recorded answers of ChatGPT, Claude, Gemini, Perplexity to the real questions buyers ask about identity & access management. We logged 780 of them this period, covering 10 tools. We report what the models said, in the order they said it. Nobody paid to be here, and we don't add opinions of our own.

Prefer the raw board? See the full model-by-model ranking. Every rank, every score, every close.

The ranked list

  1. #1

    Microsoft Entra ID

    Up 1 from the last close

    Microsoft Entra ID holds the consensus #1 at a score of 25, with Gemini placing it first outright.

    It climbed 1 position at the latest close.

    Microsoft Entra ID — The best practical choice for a Microsoft-centric enterprise because Conditional Access, MFA/passkeys, device posture, PIM, lifecycle workflows, entitlement management, and access reviews operate closely with Microsoft 365, Azure, and Intune; it is less compelling as the sole strategic IAM layer in…

    ChatGPT, this close

    Microsoft Entra ID (formerly Azure AD) – The default choice for any org already on Microsoft 365/Azure; a 9-time Gartner Leader with unmatched native conditional access, FIDO2/passwordless support, and Sentinel integration, making it the easiest and often cheapest 'first IAM platform' for most enterprises.

    Claude, this close
  2. #2

    Okta Workforce Identity Cloud

    New entry at the last close

    Okta Workforce Identity Cloud ranks #2 on consensus with a score of 21, scoring best on ChatGPT (#1).

    It entered the ranking at the latest close. A new name in the models' answers.

    Okta Workforce Identity Cloud: It is widely considered the leading independent identity provider with an unmatched directory of pre-built application integrations.

    Gemini, this close

    Okta Workforce Identity Cloud: Best independent cloud IAM for heterogeneous SaaS and multi-cloud, with very strong SSO, adaptive MFA, lifecycle management, and thousands of pre-built integrations, also repeatedly recognized as a leader in analyst evaluations.

    Perplexity, this close
  3. #3

    Ping Identity

    No change from the last close

    Ping Identity ranks #3 on consensus with a score of 18, scoring best on ChatGPT (#1).

    Gartner’s latest Access Management research includes CyberArk, Microsoft, Okta, and Ping Identity among the evaluated vendors, while its 2025 critical-capabilities summary put Ping and Okta at the top across its assessed use cases.

    ChatGPT, this close

    Ping Identity (now including ForgeRock) – The strongest pick for large, complex hybrid enterprises needing federated SSO across legacy and cloud systems, decentralized identity, and heavy API security, and a top KuppingerCole CIAM leader.

    Claude, this close
  4. #4

    CyberArk Identity

    New entry at the last close

    CyberArk Identity ranks #4 on consensus with a score of 15, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #4 on Gemini, a spread of 3.

    It entered the ranking at the latest close. A new name in the models' answers.

    CyberArk Identity Security Platform — My first security-led choice when privileged administrators, service accounts, secrets, cloud workloads, and machine identities are major attack paths, because it combines workforce controls with deep privilege-centric security; it is usually best deployed alongside rather than ins…

    ChatGPT, this close

    CyberArk Identity: It excels by blending standard access management with industry-leading privileged access management capabilities.

    Gemini, this close
  5. #5

    SailPoint Identity Platform

    New entry at the last close

    SailPoint Identity Platform ranks #5 on consensus with a score of 13, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #5 on Gemini, a spread of 4.

    It entered the ranking at the latest close. A new name in the models' answers.

    SailPoint Identity Platform: It is the gold standard for Identity Governance and Administration (IGA) and compliance-driven provisioning.

    Gemini, this close
  6. #6

    IBM Security Verify

    Up 2 from the last close

    IBM Security Verify ranks #6 on consensus with a score of 11, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #6 on Gemini, a spread of 5.

    It climbed 2 positions at the latest close.

    IBM Security Verify: It provides deep enterprise scalability and strong AI-driven risk-based authentication for large deployments.

    Gemini, this close
  7. #7

    JumpCloud

    Up 3 from the last close

    JumpCloud ranks #7 on consensus with a score of 10, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #7 on Gemini, a spread of 6.

    It climbed 3 positions at the latest close.

    JumpCloud: It is an excellent directory-as-a-service choice for cloud-forward or mixed-OS environments that need a unified platform.

    Gemini, this close

    JumpCloud: Best for mid-market and distributed environments needing unified directory + IAM + device management, providing cloud-managed identity across Windows, macOS, Linux, and mobile.

    Perplexity, this close
  8. #8

    One Identity (OneLogin)

    New entry at the last close

    One Identity (OneLogin) ranks #8 on consensus with a score of 8, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #8 on Gemini, a spread of 7.

    It entered the ranking at the latest close. A new name in the models' answers.

    One Identity (OneLogin): It delivers a highly streamlined and rapid deployment experience for workforce access management.

    Gemini, this close
  9. #9

    Delinea

    New entry at the last close

    Delinea ranks #9 on consensus with a score of 7, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #9 on Gemini, a spread of 8.

    It entered the ranking at the latest close. A new name in the models' answers.

    Do not expect one product to be best at workforce SSO, deep IGA, and privileged/machine identity security simultaneously—mature enterprises commonly pair an access-management platform with SailPoint/Saviynt/Omada for governance and CyberArk/Delinea for high-risk privileged access.

    ChatGPT, this close

    Delinea: It offers a strong focus on seamless privilege management and vaulting within the broader access lifecycle.

    Gemini, this close
  10. #10

    Oracle Identity Management

    New entry at the last close

    Oracle Identity Management ranks #10 on consensus with a score of 6, scoring best on ChatGPT (#1).

    The models disagree about it more than most: #1 on ChatGPT but #10 on Gemini, a spread of 9.

    It entered the ranking at the latest close. A new name in the models' answers.

    It is the most contested name in this category. It carries the widest cross-model disagreement on the board.

    Oracle Identity Management: It remains a powerful albeit traditional choice for organizations heavily invested in the Oracle infrastructure ecosystem.

    Gemini, this close

Questions people ask.

What is the best identity & access management according to AI?

Microsoft Entra ID holds the consensus #1 at the latest close with a score of 25 out of 100, ahead of Okta Workforce Identity Cloud. The models don't fully agree: 1 different brand is crowned #1 across the four models.

Which identity & access management does ChatGPT recommend first?

ChatGPT's current #1 for identity & access management is shown in the model column of the full ranking.

Which identity & access management does Claude recommend first?

Claude's current #1 for identity & access management is shown in the model column of the full ranking.

How are these rankings measured?

We ask each model the same buying questions on every run (780 queries this period), record the full answers, and score each named brand 0-100 by how early and how consistently it appears. Every question runs through the official model APIs, with web search on, not through the consumer chat apps, so nothing is personalized to a user. Each model is scored independently; the consensus blends all 4.

Do the AI models agree with each other?

At the top, yes. Every model crowns the same #1 at the latest close. Further down the board they diverge, which is why each brand carries a spread figure: the gap between its best and worst model rank.

This is the guide. The record has more.

The full ranking shows every model’s column side by side, 12 weeks of movement, and the methodology behind every number.

See the full ranking